09h00 – 10h30 : Registration, breakfast & networking session
10h30 : welcome speech & introduction
Caroline Lamy, Managing Director, Magdus / CL Outlet Consulting (France)
Chris Igwe, Managing Director, Chris Igwe International (France)
11h00 : Outlet centres in Europe : situation and trends of the market
Caroline Lamy, Managing Director, Magdus / CL Outlet Consulting (France)
11h30 : “What’s next? City Outlets and Value Centers. The rise of the outlet hybrids.”
Joachim Will, Managing Director, Ecostra (Germany)
12h00 : Pop up stores : which opportunities for the outlet industry ?
Gabrielle Millan, Managing Director, Millan Immo / Nooks (France)
12h30-14h00 : lunch & networking session
14h00 : Customer relationship and stores management : which strategy of adaptation and differentiation for the outlet sector ?
Eric Pestel, Co-founder, Lookadok (France)
14h30 : How can retailers in an outlet environment benefit from a loyalty program focused on the shopper?
Ben Chesser, Managing Director and Founder, Coniq (Royaume-Uni)
15h00 : Retailers workshop : experiences & development forecasts in the European outlet market
Christine Louyot, Development Manager France, Galeries Lafayette (France)
Wolfgang Thoeren, Senior Vice President Retail EMEA, Fossil (Switzerland)
Workshop moderated by Chris Igwe
15h45 : Outlet centres in Europe : which forecasts for 2017 ?
Caroline Lamy, Managing Director, Magdus / CL Outlet Consulting (France)
16H15 : Conclusion of the debates led during the day
Caroline Lamy, Managing Director, Magdus / CL Outlet Consulting (France)
Chris Igwe, Managing Director, Chris Igwe International (France)
16h30-18h00 : Networking session & ending cocktail