09h00 – 10h30 : Registration, breakfast & networking session

10h30 : welcome speech & introduction

Caroline Lamy, Managing Director, Magdus / CL Outlet Consulting (France)

Chris Igwe, Managing Director, Chris Igwe International (France)

11h00 : Outlet centres in Europe : situation and trends of the market

Caroline Lamy, Managing Director, Magdus / CL Outlet Consulting (France)

11h30 : “What’s next? City Outlets and Value Centers. The rise of the outlet hybrids.”

Joachim Will, Managing Director, Ecostra (Germany)

12h00 : Pop up stores : which opportunities for the outlet industry ?

Gabrielle Millan, Managing Director, Millan Immo / Nooks (France)

12h30-14h00 : lunch & networking session

14h00 : Customer relationship and stores management : which strategy of adaptation and differentiation for the outlet sector ?

Eric Pestel, Co-founder, Lookadok (France)

14h30 : How can retailers in an outlet environment benefit from a loyalty program focused on the shopper?

Ben Chesser, Managing Director and Founder, Coniq (Royaume-Uni)

15h00 : Retailers workshop : experiences & development forecasts in the  European outlet market

Christine Louyot, Development Manager France, Galeries Lafayette (France)

Wolfgang Thoeren, Senior Vice President Retail EMEA, Fossil (Switzerland)

Workshop moderated by Chris Igwe

15h45 : Outlet centres in Europe : which forecasts for 2017 ?

Caroline Lamy, Managing Director, Magdus / CL Outlet Consulting (France)

16H15 : Conclusion of the debates led during the day

Caroline Lamy, Managing Director, Magdus / CL Outlet Consulting (France)

Chris Igwe, Managing Director, Chris Igwe International (France)

16h30-18h00 : Networking session & ending cocktail